A salon that never misses a call means clients who never hang up
Answering during a service, following up a client at the right time, finding the color formula, tracking gift cards: these are tasks that happen between two clients — which is rarely the right timing. We automate them — you stay the hairdresser or salon that decides, approves and welcomes. We detect, prepare, propose — we never commit on your behalf.
What slips through between two services
In a salon booked back to back, these tasks don't happen systematically — not for lack of care, for lack of time between two clients.
With no one free to answer, the call goes unanswered — the client books elsewhere.
Without structured tracking, the ~6-week follow-up (the usual rhythm between two cuts or colors) relies on memory, or doesn't happen at all.
Without a centralized file, the technical formula depends on a paper notebook or the team's memory.
Without an automatic reminder, an appointment the client doesn't show up for blocks a slot that could have been rebooked.
The automations we set up
We pick 3-5 automations based on your profile (independent salon or several hairdressers, with or without booking software) — never all at once.
Answers when no one at the salon can pick up — mid-service or outside opening hours — proposes an available slot, or an alternative if the schedule is full, and confirms by SMS. The schedule stays yours: you check and edit it anytime, the AI only fills the slots you've opened.
Connects your client base to WhatsApp Business for a reminder before each appointment and a personalized follow-up at the cycle's due date (~6 weeks), with a targeted loyalty discount if relevant. Campaigns require the client's prior consent (opt-in), per WhatsApp Business API rules — we never bypass that requirement. You approve every booking that results from it.
Centralizes and recalls the technical formula used for each client, available before the next appointment. You approve and adjust the formula at every service; the automation never makes a technical decision on your behalf.
Tracks the issuance, use and expiry date of each gift card, and prepares a reminder if a card nears expiry without being used. You keep control of every reminder sent.
Requests confirmation before the appointment and alerts if there's no reply, so the slot can be freed up in time and offered to another client instead of being lost at the last minute.
Anywhere in France
The offer is open to any independent hair salon in France, whatever its format (solo salon, several hairdressers, color or cut specialist). The 30-minute diagnostic identifies the specific tasks costing you the most time, whatever your region.
Pricing
Free 30-minute diagnostic, systematic and with no commitment. Quick Win from €2,000 excl. VAT for a first automation (the AI phone assistant, for instance) delivered in 2-3 weeks, or Standard from €4,000 excl. VAT + a 30% performance fee on measured ROI (capped at 2x the build price) to combine several automations. You keep ownership of your stack.
No numeric result is promised: NBHC has no hair salon client reference to date.
Frequently asked questions
Does the AI phone assistant fully replace answering the phone?
No. It steps in when no one can pick up — mid-service or outside opening hours. You keep control of the schedule at all times and can take over the call if needed.
Can I message my whole client base on WhatsApp without prior consent?
No — the WhatsApp Business API requires the client's prior consent (opt-in) for campaigns. We follow that rule strictly; the automation never bypasses this requirement.
Does this work with my current booking software?
We connect to the tool you already use when possible — the goal is to complete your setup, not make you switch.
30 minutes to identify what's taking up the most of your time between missed calls, follow-ups and client tracking, and see whether automation is worth it for your salon.
Book my free diagnostic →30 minutes, free, no commitment.