A phone ringing during the rush shouldn't mean a lost customer
Answering during service, following up no-shows, replying to reviews, reaching out to your customer base on WhatsApp: these are tasks that get done when the floor has time — which is rarely. We automate them — you stay the restaurant owner who decides, approves and serves. We detect, prepare, propose — we never commit on your behalf.
What gets lost between two services
In a restaurant running at full capacity, these tasks don't happen systematically — not for lack of will, for lack of free hands at the right moment.
With no one free to answer during service, the call goes unanswered — the customer tries elsewhere.
Without a customer base connected to a channel like WhatsApp, loyalty campaigns or targeted discounts stay occasional, not systematic.
Without an automatic reminder before service, the table stays blocked for a customer who doesn't show — and no one else could book it.
Without dedicated follow-up, a negative review goes unanswered for days — and so does a positive one.
The automations we set up
We pick 3-5 automations based on your profile (a single location or several, with or without an online booking tool) — never all at once.
Answers when no one on the floor can pick up — during service or outside opening hours — takes the booking, and proposes another slot if service is full. A confirmation is sent by SMS or email. The schedule stays yours: you check and edit it anytime, the AI only fills the slots you've opened.
Connects your customer base to WhatsApp Business for outreach campaigns and orders taken directly in the conversation, with an exclusive discount targeted by segment. Campaigns require the customer's prior consent (opt-in), per WhatsApp Business API rules — we never bypass that requirement. You approve every order before preparation.
Sends an SMS or WhatsApp reminder before service, with one-tap confirm or cancel. A customer who cancels in time frees the table for someone else, instead of it staying blocked until service.
Detects new reviews, analyzes their tone and prepares a draft reply, prioritizing negative reviews for quick handling. You approve and publish every reply; the automation never answers on your behalf.
You enter the daily menu or promo once; distribution is scheduled automatically across the channels you choose (website, social, WhatsApp) at the time you set. You keep control of the publishing calendar at any time.
Anywhere in France
The offer is open to any independent restaurant in France, whatever its format (bistro, fine dining, brasserie, table-service fast-casual). The 30-minute diagnostic identifies the specific tasks costing you the most time, whatever your region.
Pricing
Free 30-minute diagnostic, systematic and with no commitment. Quick Win from €2,000 excl. VAT for a first automation (the AI phone assistant, for instance) delivered in 2-3 weeks, or Standard from €4,000 excl. VAT + a 30% performance fee on measured ROI (capped at 2x the build price) to combine several automations. You keep ownership of your stack.
No numeric result is promised: NBHC has no restaurant client reference to date.
Frequently asked questions
Does the AI phone assistant fully replace answering the phone?
No. It steps in when no one can pick up — during the rush or outside opening hours. You keep control of the schedule at all times and can take over the call if needed.
Can I message my whole customer base on WhatsApp without prior consent?
No — the WhatsApp Business API requires the customer's prior consent (opt-in) for campaigns. We follow that rule strictly; the automation never bypasses this requirement.
Does this work with my current booking system?
We connect to the tool you already use when possible — the goal is to complete your setup, not make you switch.
30 minutes to identify what's taking up the most of your time between missed calls, no-shows and customer relations, and see whether automation is worth it for your restaurant.
Book my free diagnostic →30 minutes, free, no commitment.