The back-office work that wastes your time, not your patients
Detecting patients eligible for a shared medication review, following up a third-party payer rejection, preparing a quality inspection: these are recurring background tasks with nothing to do with counter advice. We automate them — you stay the pharmacist who decides, leads the consultation and bills. NBHC is neither a healthcare professional nor an approved health-insurance software vendor: we detect, prepare, remind — we never submit or bill on your behalf.
What weighs on a pharmacy's back office
On a patient base of several thousand active patients, these tasks don't happen systematically without a dedicated tool — not for lack of skill, for lack of time.
Without a dedicated tool, identifying who's eligible for a shared medication review or a pharmacist consultation depends on memory or occasional team vigilance.
Without anticipation, the patient discovers their treatment is unavailable on the spot — a missed opportunity to propose an alternative in advance.
An uncontested rejection is a straight cash-flow loss; manually sorting rejection reasons takes time from an already busy team.
Temperature logs, traceability, quality rounds: a recurring documentation burden, comparable to preparing a Qualiopi audit for a training organization.
The automations we set up
We pick 3-5 automations based on your profile (single pharmacist, several pharmacists, group) — never all at once.
Identifies patient profiles matching eligibility criteria (65+, at least 5 reimbursed molecules) to help you decide who to reach out to. The patient must give written consent via the official enrollment form before any consultation — the automation cannot assume or obtain that consent on your behalf. You lead the consultation; billing to health insurance goes through your own approved software, under your professional health card.
Identifies patients potentially eligible for a pharmacist consultation based on their current treatment, and prepares annual due-date reminders with a pre-filled preparation sheet. Written patient consent required before any billed consultation; you lead it and bill through your own system.
Cross-checks pharmacy stock against available shortage or tension information, to alert early and prepare an alternative proposal. Any substitution stays a pharmacist decision: the automation flags and proposes, it never substitutes or communicates to the patient without your approval.
Automatically classifies rejection returns by likely reason, and prepares a draft contestation letter for recoverable cases. You approve and send each contestation; the automation never transmits anything directly to third-party organizations.
Continuously centralizes already-produced traceability documents (temperature logs, quality rounds, registers) into a filing system ready before an ARS or Order inspection. This automation helps document — it certifies nothing: you judge whether the evidence is sufficient.
Marseille and its region, and beyond
NBHC has done field work with pharmacies in Marseille and its region — a metro area with a high density of pharmacies and competition that pushes every owner to look for differentiating services. The offer is open to any pharmacy in France though, whatever its profile (single pharmacist, several pharmacists, group).
Pricing
Free 30-minute diagnostic, systematic and with no commitment. Quick Win from €2,000 excl. VAT for a first automation (BPM detection, for instance) delivered in 2-3 weeks, or Standard from €4,000 excl. VAT + a 30% performance fee on measured ROI (capped at 2x the build price) to combine several automations. You keep ownership of your stack.
The act amounts mentioned above (BPM, pharmacist consultations) are public conventional rates from French health insurance — not a gain NBHC produces or guarantees. No numeric result is promised: NBHC has no pharmacy client reference to date.
Frequently asked questions
Do you bill health insurance on my behalf?
No, and it's technically not possible: only the pharmacist, authenticated with their professional health card, can transmit claims through approved software. NBHC prepares the file; you're the one who bills, through your own system.
Do you access my patients' medical records?
No. Our automations work on data already accessible in your own pharmacy software (LGO). Access to the national health record or pharmaceutical file stays conditioned on patient consent and goes through your own certified tools — never a third-party access from us.
Does this work with my current pharmacy management software?
We connect to the LGO you already use when possible (Winpharma, LGPI, Alliance+, Périphar, Everys...) — the goal is to complete your setup, not make you switch.
30 minutes to identify what's taking up the most of your time between detecting eligible patients, shortages and third-party payer follow-up, and see whether automation is worth it for your pharmacy.
Book my free diagnostic →30 minutes, free, no commitment.